Shanghai-focused · English

Shanghai Medical Access Support for International Patients

We help international patients and families understand how to seek medical care in Shanghai, prepare for hospital visits, and coordinate basic in-person support.

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We are not a hospital or clinic. We do not provide diagnosis, treatment decisions, prescriptions, or emergency medical advice.

What we help with

  • Shanghai hospital visit process
  • Basic consultation within 3 business days
  • Appointment coordination when appropriate
  • Half-day or full-day escort in Shanghai
  • WhatsApp / WeChat for scheduling and coordination

Who We Help

For patients and families who need a clear, practical starting point for seeking care in Shanghai.

International Patients

Patients outside China considering medical care in Shanghai.

Family Members

Families helping loved ones explore hospital visits in Shanghai. 

Overseas Chinese Patients

Overseas Chinese patients who prefer medical care or follow-up evaluation in China.

Patients with a Target Hospital

Patients who already have a hospital or department in mind and need process support. 

Patients Needing Visit Support

Patients who need help with hospital navigation, registration, payment, or basic communication. 

Shanghai-only Scope

Current service scope is focused on Shanghai. 

Our Services

Simple, transparent support for patients who want to understand or arrange a hospital visit in Shanghai.

Basic Consultation — US$50

Up to 5 non-diagnostic questions answered within 3 business days. 

Appointment Coordination

Available after basic consultation and quoted separately. 

In-person Escort in Shanghai

Half-day or full-day support for hospital visits in Shanghai. 

We Can Help WithWe Do Not Provide
Shanghai hospital visit processMedical diagnosis
General hospital or department directionTreatment decisions
Appointment route explanationPrescription or medication advice
Basic patient support and escortEmergency triage
Visit preparation checklistMedical record translation or review
Follow-up logisticsGuaranteed appointment, acceptance, or treatment outcome

How It Works

Submit inquiry → Pay basic consultation fee → Ask up to 5 questions → Decide next step → Arrange visit support.

Submit Inquiry

Tell us your location, your Shanghai medical care goal, and your key questions.

No Full Records Initially

Please do not send full medical records, imaging, pathology, ID, or insurance documents at this stage.

Pay Consultation Fee

After we confirm your inquiry fits our service scope, you receive payment instructions.

Receive Answers

We answer up to 5 non-diagnostic questions within 3 business days after payment and full question submission.

Choose Next Service

You may choose appointment coordination or in-person escort support in Shanghai.

Transparent Pricing

Fees are limited to consultation and coordination support. Hospital, travel, lodging, and medical costs are not included.

Basic Shanghai Medical Access Consultation

US$50

Up to 5 questions within 3 business days.

Half-day Shanghai Hospital Escort

US$80/ up to 4 hours

One hospital visit in Shanghai.

Full-day Shanghai Hospital Escort

US$150/ up to 8 hours

One day in Shanghai.

Appointment Coordination

Quote

Available after basic consultation. 

Listed fees do not include hospital registration fees, physician fees, tests, procedures, medications, travel, visa, accommodation, insurance, transportation, meals, professional medical interpretation, certified translation, or emergency services.

FAQ

Important questions about service scope, privacy, medical records, and communication tools.

Are you a hospital or clinic?

No. We are not a hospital, clinic, or emergency medical service. We provide medical access information, Shanghai hospital visit coordination, and basic patient support.

Do you provide medical diagnosis or treatment advice? 

No. We do not provide diagnosis, treatment decisions, prescriptions, or emergency triage. Any medical decision must be made by licensed physicians or healthcare institutions. 

Can I send my medical records by email?

For the basic consultation, full medical records are not required. Please first submit a short description and your questions. If further documents are needed later, we will explain what is needed and why. Ordinary email may not be fully secure.

Can I send medical information through WhatsApp or WeChat?

WhatsApp and WeChat are mainly used for scheduling, payment confirmation, and service coordination. For privacy reasons, please do not send full medical records through chat unless specifically requested. 

Can you guarantee that I will get an appointment?

No. Appointment availability depends on the hospital, department, physician schedule, patient information, and timing. We do not guarantee appointment success or hospital acceptance. 

What if this is an emergency? 

We do not provide emergency medical services. If you have an urgent or life-threatening condition, please contact local emergency services or go to the nearest hospital immediately. 

Start Your Consultation

Please complete the form below. For your privacy, do not upload or send full medical records at this stage. A short description and your questions are enough to begin.

Basic consultation includes up to 5 non-diagnostic questions within 3 business days.

WeChat: add-your-wechat-id

Privacy & Disclaimer

Medical Disclaimer

We are not a hospital, clinic, medical practice, or emergency medical service. We do not provide medical diagnosis, treatment decisions, prescriptions, emergency triage, or medical advice that replaces consultation with licensed physicians. Our services are limited to medical access information, Shanghai hospital visit coordination, basic patient support, and non-clinical service communication. Any diagnosis, treatment recommendation, prescription, procedure, or medical decision must be made by licensed healthcare professionals or healthcare institutions. We do not guarantee appointment success, hospital acceptance, physician availability, treatment outcomes, cost estimates, visa approval, travel arrangements, or insurance coverage. If you are experiencing an emergency or life-threatening condition, please contact local emergency services or go to the nearest hospital immediately.

Privacy Notice

We collect only the information needed to respond to your inquiry and coordinate requested services. For the initial consultation, please do not submit full medical records, imaging files, pathology reports, identity documents, or insurance documents. If additional documents are later needed, we will explain what is needed and why. If you choose to send medical documents by email or messaging tools, please understand that ordinary email and messaging tools may not be fully secure. Your information will be used for inquiry response, service coordination, payment communication, appointment-related communication, and customer support. We do not sell your personal information.